What is Steps Outreach Service?
Steps Outreach Service is the homelessness program of Concern Australia. Since 1985, a Steps’ team of workers and volunteers have been providing night time street outreach and support to young people and young families experiencing homelessness at the steps of Flinders St Station in Melbourne’s CBD.
Steps’ workers then meet with these young people during the day time and provide long-term relational and practical support to help them to access safe, stable housing and to develop connections back into mainstream society.
Steps Outreach Service continues to support young people with complex needs after they have accessed housing so we also support many young families with children who are no longer homeless but still experiencing poverty and disadvantage.
Steps supports these children and young people to make positive changes in their lives and to have positive futures.